

PM software gives you the ability to not just track the progress of each order (“In Process”, Shipped, ∽elivered), but also create recurring to-do lists for each order. Managing and fulfilling orders often involves recurring tasks. You can then track the progress of each request and the time taken to resolve it. With PM software you can automatically create to-dos with each new support request. How fast you can resolve customer complaints will determine customer satisfaction level. Customer Supportįor e-commerce stores, customer support hinges on speed. This makes marketing operations much smoother to run.
#Popular project planning tools software
Project management software give you a centralized place to share files and communicate with team members.

Managing efficiencies is one of the hallmarks of the e-commerce business. Here’s what we discovered: How Project Management Software Helps E-Commerce Stores Keeping all this in mind, we decided to take some of the most popular project management tools on the market for a test drive. Managing projects was almost unanimously one of the top concerns.

In fact, we spoke to a number of merchants about their biggest challenges. This is where project management software comes in. A single place to keep track of everything and map out your progress. You need something more comprehensive and cohesive. Between fulfilling orders, managing inventories and running promotions, you have your work cut out for you.Ī point comes when email and spreadsheets just don’t cut it. Have you ever felt overwhelmed while running your e-commerce store?Į-commerce businesses are complex operations.
